you for choosing Renaissance Health and Surgical Associates for your
medical care. We look forward to meeting you.
a new patient, we allow more time for your visit with your provider.
Because our time is as valuable as yours, we ask that you call us 24
hours in advance if you have to reschedule or cancel your appointment.
your first visit:
the provider your are seeing is contracted with your insurance plan.
your insurance if you need a referral from your primary care
payment arrangements if you do not have insurance coverage.
a list of questions or concerns you wish to discuss with us.
the day of your appointment, please bring:
New Patient forms (see forms section to print)
list of all your current medications
list of questions or concerns you may have
copay or deductible amount applicable
arrive to the office 15 minutes before your appointment. We
understand traffic can slow you down and we do allow a 15 minute
"grace" period. If you are late, you may be asked to reschedule
many of our services are driven by your insurance plan, it is imperative
to bring your insurance card with you to your appointment. If you do not
have your insurance card, you will be asked to reschedule your appointment
or you may have the option of paying for the services at the time of the
and deductibles are collected at the time of your visit as well as any
outstanding balance on your account. Please be prepared to pay these
amounts when you arrive at the office. Click here
to see accepted payment types.
you are visiting for an annual exam, this does not include treatment for
existing/new medical problems or prescription refills. If you request or
receive prescription refills or receive treatment for any other medical
problem during your annual exam, this will be charged in addition to your
annual exam. It is your responsibility to know your insurance benefits
before a service is performed and if our physicians are participating with
your insurance plan. Please notify us if you are visiting for an annual
exam or a "Welcome to Medicare" exam. Please see this important
information about an annual exam.
may shorten your time in our office by printing out the patient forms
listed in the forms section. Please complete them and
bring them with you to your visit.
your convenience, we have a certified phlebotomist from Associated
Pathologists located in our office for performing routine blood work
ordered by our physicians. Some routine blood work may be done during your
office visit, however you may be asked to come back another day if your
labs require fasting or other special instructions. You do not need to
have an appointment for blood work. You may come any time during our
Pathologists is a pathology group providing anatomical, clinical, and
administrative services to hospitals, multi-specialty clinics, surgery
centers, physician offices and other clinical reference laboratories since
receive a large volume of phone calls, especially on Mondays. We make
every effort to have a live person answer your call, however you may reach
our voice mail. If this is the case, please leave a detailed message of:
voice mail boxes are checked regularly and messages are handled during
call our office during business hours and leave a voice mail for
medication refills. Your request will be processed within 24 hours or
less. Please provide the following information:
name and date of birth
name, dosage and frequency taken
name and phone number
received after 4:00 pm M-TH or after 11 am on Friday will be processed the
next business day. Please do not call after hours for routine medication
consider your medical information strictly confidential. Your medical
records can only be released with your written permission. If you would
like your records sent to another physician, we will require a written
authorization from you.
each visit to our office, you will be asked to complete registration
forms which will provide us with basic information about you. In addition,
you will be asked to complete a medical history questionnaire which will
provide us with valuable information about your medical background. It is
important that you fill these out completely and accurately so we can
provide you with the best care possible.
save the amount of time spent in our office, we recommend that you
download the patient forms from this page, complete them, and bring them
with you to your visit. You will need Adobe® Acrobat Reader to view
these forms. If you do not have this software already installed on your
computer, you can download it free by clicking
your convenience, we accept the following forms of payment: cash, check,
and credit/debit cards.
also accept CareCredit
if you need financial assistance with qualifying medical procedures.